We're always growing!

March Updates, Warms Welcomes, and More Conferences

Check out our March Newsletter "The MyRecord" full of Updates!

Spring has sprung and so has our family! This month we welcome the following departments:
Jamestown Parks and Recreation
New Canaan Parks and Recreation
Brookfield Parks and Recreation
Chatham Recreation and Beaches
Thornbury Township Park and Recreation
North Conway Community Center
Beloit Parks and Recreation
Harvard Recreation
Sitka Parks and Recreation
Harrison Parks and Recreation

Come visit us at the following conferences:
California Park and Recreation Society (CPRS) April 4-5 | San Diego, CA | Exhibit Booth #715
Maryland Recreation and Park Association (MRPA) April 18-19 | Ocean City, MD | Exhibit Booth #16
New York Recreation and Park Society (NYSRPS) April 23- User Group Session 3:45-4:45 April 24-25 | Monticello, NY
Rhode Island Recreation and Park Association (RIRPA) April 28 | Providence, RI


February Updates, Spring Conferences, and New Welcomes

Our Febraruy Updates Newsletter...The MyRecord just dropped!

Come visit us at the following conferences:
Nevada Recreation and Park Society (NRPS) Feb 28 - Mar 1 | Henderson, NV Exhibit Booth #22
Michigan Recreation and Park Association (mParks) Mar 8 - 9 | Lansing, MI Exhibit Booth #101
New Jersey Recreation and Park Association (NJRPA) Mar 13- 14 | Atlantic City, NJ Exhibit Booth #704
Utah Recreation and Parks Association Conference (URPA) Mar 13 – 15 | St. George, UT Exhibit Booth #1
Maine Recreation and Parks Association (MRPA) Mar 19 - 20 | Rockport, ME
Pennsylvania Recreation and Park Society Conference (PRPS) Mar 19 – 20 | Hershey, PA Exhibit Booth #40
Massachusetts Recreation and Park Association (MRPA) Mar 27-28 | Norwood, MA

Warm welcomes to the following departments joining our family:
Middlebury Parks and Recreation
Cape Elizabeth Facilities Department
Palmer Recreation
Forest Park Aquatic Center
Russell Recreation Commission
Richmond Parks & Recreation
Westwoods Golf Course
Groton Parks and Recreation
Town of China Grove Recreation
Town of Swanzey Recreation Department
Chillicothe Park District


We are Hiring! Come join our award winning team! is growing and we are looking for more Client Service Specialists to add to our friendly and knowledgeable team.
Job Title: Client Services Specialist- Recreation Software
Job Description: An entry level, full-time remote position responsible for customer support, troubleshooting problems, and training of existing clients. Also responsible for updating and creating reference guides. Other roles include assisting other Departments and directing customers to other staff if needed. Reports to the Director of Client Services. 
Job Benefits:
Pay is $38,000 per year. The hours would be Monday through Friday 9am to 5pm EST with a half hour paid lunch. Benefits over the first year include QSEHRA health insurance reimbursement at 90 days of employment, wellness incentive, two weeks vacation and 401k with a match at one year of employment.
Job Requirements: 
Reliable internet access
Friendly and accessible
Able to learn quickly, follow instructions and coordinate work
Able to work without supervision and with minimal guidance
Able to problem-solve and troubleshoot 
Able to know when to ask for help or more information
Responsibilities and Duties:
Familiarize self with the user side of software, including new updates. 
Be one of the first contacts for calls and emails, discuss issues and refer to other staff. 
Confer with clients remotely to provide information about the services of the software.
Ensure that appropriate actions are taken to resolve client problems and follow up.
Keep records of client interactions, including details of the call/email and actions taken.
Defer unresolved customer issues to relevant departments for further investigation.
Coordinate responsibilities with other staff members. 
Participate in staff meetings to remain up-to-date on new functions. 
Update existing reference guides with software updates. 
Create new reference guides for added software features. 
Provide basic training for clients as needed or directed. 
Qualifications (Preferred): 
College Degree or relevant experience 2 years Recreation experience 
1 year Recreation Management Software experience ( preferred) 
For more information and How to Apply for the Job:
If you are ready to become part of our company, send an email to, with your resume and interest.


January Updates, Winter Conferences, and New Welcomes

The start of the New Year is a very busy one for us.
Check out our January Updates in our new newsletter...The MyRecord!

Come visit us at the following conferences:
Illinois Parks and Recreation Association
Alabama Recreation and Parks Association
Ohio Parks and Recreation Association
Kansas Recreation and Park Association
Wisconsin Park and Recreation Association

Warm welcomes to the following departments joining our family:
Van Wert Parks & Recreation
Marshall County Parks Department
Martinsville Parks and Recreation
Kentucky Recreation and Parks Society
Town of Ashland Recreation
Southeast Recreation


December Updates, Warm Welcomes, and Happy New Year!

Our December Updates are here along with a few new department welcomes ready to simplify their recreation management:
Enosburgh Community Recreation
Warren Parks and Recreation Department
Roswell Parks and Recreation
Spring River Zoo
Upper Darby Recreation and Leisure Services
As another incredible year comes to a close, all of us at would like to thank you for being part of the journey. The holiday season is our time for reflection on all we've accomplished and it's been an absolute pleasure having your support and partnership in 2022. We're eagerly anticipating the start of 2023, with fresh energy and creativity, and our team can't wait to continue helping you grow! Happy New Year!



Updates, New Releases, Position Changes, and Welcomes

Check out our November Newsletter filled with updates, and a new release that's coming to you real soon!

We are also celebrating some promotions within the company, along with a new hire: Brandon Beno promoted to On-Boarding Specialist, Dustin Young promoted to Business Development Associate, and Colleen Kinkade hired as a new Business Development Associate.

And of course we always like to welcome our new departments to the family:
Town of Bowdoinham Recreation
Town of Greenfield Recreation Department
City of Moraine Parks and Recreation
Warren Parks and Recreation Department


September Updates, and Conference Time

Check out our fall updates in our Monthly Newsletter. will be at the following conferences in the month of October.
If you are as well, please stop by and say hello!
Alaska Recreation and Association
Vermont Recreation and Park Association
North Carolina Recreation and Park Association
New Hampshire Recreation and Park Association


So many updates, so little time!

In addition to our monthly Newsletter of Updates, we have lots of exciting news to share!

The winners of our Golf with Contest are:
Tyler at Canton MA Parks and Recreation, Colleen at Litchfield CT Park & Recreation and Matt from the New England Parks Association. The lucky winners will be joining Colin from on the course at the Connecticut Recreation and Parks Association Annual Golf Tournament!

You may be hearing some new voices on the other end of the phones. We added 3 new Client Service Specialists to our team:
Brandon M, Cassie and Danny. Please give them a warm welcome. We are so lucky to have them.

And let's not forget our new departments. This month we add...
Newburyport Parks Division
East Hartford Parks and Recreation Department
Lake George Youth Commission


July 2022 Updates, Golf Contest and More!

Summer is in full swing and so are we with our July Updates Newsletter, and Facebook Golf Contest! We also will be welcoming some new client support staff real soon- so don't forget to say hello!

A warm welcome to the following departments who recently joined us:
Andover Community Services
Northfield Recreation Commission
Kent Park and Recreation
Oldham County Parks and Recreation
San Geronimo Valley Community Center
Cedartown Recreation Department
St. Coletta of Wisconsin Recreation Department